Shift Lead - Fast-Paced Restaurant Leader | Flexible Hours

Taco Bell; Westland (MI); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Competitive pay

Free bachelor's degree and scholarship programs

Free meals

Flexible schedules

Vacation pay and additional Paid Time Off

Medical benefits

401k retirement plan with 6% match

Health and wellness programs

Discounts on mortgages, vehicles, cell phones, gym memberships

Job summary

A leading fast-food restaurant in Westland, Michigan, is seeking a dedicated Shift Lead to lead shifts and ensure excellent customer service. You will manage team performance, resolve customer complaints, and assist with financial management. The ideal candidate possesses strong leadership qualities and has experience in restaurant or retail settings. Perks include competitive pay, free meals, and flexible schedules. Join a team that values energy, passion, and growth.

Qualifications

• 1 year of restaurant/retail experience, preferred 3 months as shift lead.
• Must be at least 18 years of age.
• Accessibility to dependable transportation.
• Physical dexterity to move up to 45 lbs.
• Attendance and punctuality are essential.

Responsibilities

• Lead shifts and ensure consistent customer satisfaction.
• Oversee Team Members' tasks and maintain cleanliness.
• Resolve customer complaints and provide feedback.
• Assist with Profit & Loss management and cash control.

Skills

Excellent communication skills

Leadership and management skills

Customer service orientation

Basic Math skills

Ability to handle conflicts

Job description

A leading fast-food restaurant in Westland, Michigan, is seeking a dedicated Shift Lead to lead shifts and ensure excellent customer service. You will manage team performance, resolve customer complaints, and assist with financial management. The ideal candidate possesses strong leadership qualities and has experience in restaurant or retail settings. Perks include competitive pay, free meals, and flexible schedules. Join a team that values energy, passion, and growth.