Shift Lead: Lead Operations & Customer Experience

10 Peet's Coffee Inc.; Cambridge (MA); On-site; USD 31,340 - 32,029; Part time

Benefits offered by this job

Medical, dental and vision benefits

Paid vacation after 4 months

Free coffee/tea and baked goods

401k with generous matching

Employee Assistance Program

Flexible part-time schedule

Job summary

10 Peet's Coffee Inc. in Cambridge, Massachusetts is seeking passionate individuals to join our team as Shift Leads. In this role, you will lead shifts, ensuring smooth operations and delivering exceptional customer service.

The ideal candidate has leadership experience, including cash handling, and is available to work a flexible schedule, including early mornings, evenings, and weekends. Join us for competitive pay and great perks including free beverages and a 401k plan.

Qualifications

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in a related industry.
• Ability to perform various physical tasks during the work shift.

Responsibilities

• Lead shifts by managing task deployment and ensuring smooth operations.
• Deliver exceptional customer experiences and maintain a clean coffeebar.
• Support team collaboration and set an example through accountability.

Skills

Leadership experience

Customer service

Cash handling

Communication

Job description

10 Peet's Coffee Inc. in Cambridge, Massachusetts is seeking passionate individuals to join our team as Shift Leads. In this role, you will lead shifts, ensuring smooth operations and delivering exceptional customer service.

The ideal candidate has leadership experience, including cash handling, and is available to work a flexible schedule, including early mornings, evenings, and weekends. Join us for competitive pay and great perks including free beverages and a 401k plan.