Shift Lead: Lead, Coach & Deliver Guest Experience

Jamba Juice; Everett (WA); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Paid time off

Professional Development

Job summary

Sizzling Platter LLC in Everett, WA is seeking a Shift Lead to supervise daily store operations, guide Crew Members, and uphold company standards. You will act as the on-duty leader, ensuring quality, service, and efficiency while delivering a welcoming guest experience.

The role requires strong communication and leadership, with adaptability to a fast-paced environment and the ability to manage multiple priorities. Evening, weekend, and holiday availability is preferred.

Qualifications

• Experience in restaurant leadership or supervisory roles preferred.
• Strong communication and interpersonal skills.
• Ability to coach and provide real-time feedback to team members.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food safety, sanitation, and cleanliness standards.
• Assist with opening/closing procedures and shift reporting.

Skills

Communication

Leadership

Problem-Solving

Multitasking

Job description

Sizzling Platter LLC in Everett, WA is seeking a Shift Lead to supervise daily store operations, guide Crew Members, and uphold company standards. You will act as the on-duty leader, ensuring quality, service, and efficiency while delivering a welcoming guest experience.

The role requires strong communication and leadership, with adaptability to a fast-paced environment and the ability to manage multiple priorities. Evening, weekend, and holiday availability is preferred.