Shift Team Lead - Fast-Paced Car Wash

Express Wash Operations LLC; Brownsville (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Whistle Express is seeking a Shift Lead to set the standard on the lot. You know the site, you know the crew, and when management is not on-site you run the operation.

This fast, physical role rewards ownership and leadership by example, with a focus on delivering an excellent guest experience. The position involves leading the team, opening and closing, and ensuring safety and quality throughout the shift.

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong customer service and upsell skills.
• Knowledge of safety policies and site operations.

Responsibilities

• Greet and engage customers to provide a positive experience.
• Direct vehicles safely into the wash and ensure proper positioning.
• Lead the team during shifts, opening and closing procedures, and address issues as needed.
• Monitor wash quality and report any equipment or process issues to maintain standards.

Skills

Leadership

Customer service

Safety protocols

Team management

Open/close procedures

Job description

Whistle Express is seeking a Shift Lead to set the standard on the lot. You know the site, you know the crew, and when management is not on-site you run the operation.

This fast, physical role rewards ownership and leadership by example, with a focus on delivering an excellent guest experience. The position involves leading the team, opening and closing, and ensuring safety and quality throughout the shift.