Shift Lead - Lead a Coffee Team & Grow with Us

10 Peet's Coffee Inc.; Santa Clarita (CA); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation

Employee coffee/tea & discount

401k with matching

Employee assistance program

Flexible part-time schedule

Hourly pay $22.50–$23.00

Tips $3.00–$6.00 per hour

Job summary

Peet’s Coffee is hiring a Shift Lead in Santa Clarita, CA to manage daily operations, open/close routines, cash handling, and inventory while delivering outstanding customer experiences in a fast-paced setting.

The role requires leading shifts, training and supporting a positive team, and adapting to changing priorities to keep the store running smoothly and safely while upholding Peet’s standards and values.

Qualifications

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift Leads are required to maintain a schedule availability of a minimum of three days a week or more that must also meet business needs.
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet's Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift. (See Physical Requirements)

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

POS / cash handling

Schedule availability

Legal eligibility to work

Minors policy compliance

Age 18+

Physical tasks

Job description

Peet’s Coffee is hiring a Shift Lead in Santa Clarita, CA to manage daily operations, open/close routines, cash handling, and inventory while delivering outstanding customer experiences in a fast-paced setting.

The role requires leading shifts, training and supporting a positive team, and adapting to changing priorities to keep the store running smoothly and safely while upholding Peet’s standards and values.