Shift Leader: Flexible Hours, Growth & Coffee Craft

10 Peet's Coffee Inc.; Scotts Valley (CA); On-site; USD 49,000 - 51,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid vacation

Free coffee & baked goods

Employee discount

401k matching

Employee assistance program

Flexible part-time schedule

Tips potential 3–6 per hour

Tuition scholarship opportunity

Job summary

Peet’s Coffee is seeking a Shift Lead in Scotts Valley, CA to manage day-to-day operations and deploy tasks for a smooth, fast-paced service. You’ll uphold Peet’s standards of quality and hospitality while guiding a leading team.

You will drive genuine customer experiences, support a positive team environment, and handle opening/closing, cash handling, and inventory tasks. Growth opportunities exist within a global coffee company.

Qualifications

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift Leads are required to maintain a schedule availability of a minimum of three days a week or more that must also meet business needs (early mornings, evenings, weekends, nights and/or holidays).
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet's Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

POS cash handling

Shift scheduling

Policy compliance

Physical tasks

Tools

POS system

Job description

Peet’s Coffee is seeking a Shift Lead in Scotts Valley, CA to manage day-to-day operations and deploy tasks for a smooth, fast-paced service. You’ll uphold Peet’s standards of quality and hospitality while guiding a leading team.

You will drive genuine customer experiences, support a positive team environment, and handle opening/closing, cash handling, and inventory tasks. Growth opportunities exist within a global coffee company.