Shift Lead - Hospitality Leader (Open/Close Shifts)

Chick-fil-A; Southlake (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Chick-fil-A in Texas is seeking a Shift Lead to manage openings, mid-shifts, and closings. You will lead a team, ensure exceptional guest service, and maintain cleanliness and safety across dining areas.

Qualifications include high school diploma, 1+ year leadership in a restaurant, and strong communication. Availability includes Saturdays; background check is required. Operator-owned Chick-fil-A franchise location.

Qualifications

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• Have at least one-year previous restaurant management or leadership experience is preferred.
• Excellent verbal and written communication skills
• Criminal background check REQUIRED

Responsibilities

• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Skills

Hard-working

Team-oriented

Friendly

Honest

Customer service

Reliable transportation

Authorized to work in the UnitedStates

18+ years old

High School diploma or equivalent

Education

High School diploma or equivalent

Job description

Chick-fil-A in Texas is seeking a Shift Lead to manage openings, mid-shifts, and closings. You will lead a team, ensure exceptional guest service, and maintain cleanliness and safety across dining areas.

Qualifications include high school diploma, 1+ year leadership in a restaurant, and strong communication. Availability includes Saturdays; background check is required. Operator-owned Chick-fil-A franchise location.