Shift Lead — Car Wash Team Leader

Whistle Express Car Wash; Mauldin (SC); On-site; USD 21,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to ensure smooth shifts, assist customers, and uphold site standards. You will lead the team in the absence of on-site management while maintaining safety and quality throughout all operations.

The role emphasizes customer engagement, direct vehicle flow, and daily leadership duties, with a focus on maintaining high wash quality and a positive guest experience on outdoor shifts.

Qualifications

• Customer engagement and positive guest interactions
• Lead and motivate the shift team to deliver great service
• Enforce safety protocols and site standards
• Check wash quality and vehicle safety before release

Responsibilities

• Greet customers and provide a friendly experience
• Direct vehicles safely into the wash tunnel and prepare them for cleaning
• Open/close procedures and serve as key holder when needed
• Delegate tasks and monitor team performance during shifts
• Identify and resolve operational issues to keep the site running smoothly

Skills

Customer engagement

Team leadership

Safety compliance

Quality standards

Job description

Whistle Express Car Wash is seeking a Shift Lead to ensure smooth shifts, assist customers, and uphold site standards. You will lead the team in the absence of on-site management while maintaining safety and quality throughout all operations.

The role emphasizes customer engagement, direct vehicle flow, and daily leadership duties, with a focus on maintaining high wash quality and a positive guest experience on outdoor shifts.