Shift Lead — Hands-On Leader with Growth Path

Domino's Pizza; Ozark (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-the-job training

Advancement opportunities

Team environment

Job summary

Domino’s Pizza is seeking a dependable Shift Lead to guide the team, maintain store operations, and deliver excellent customer service. You’ll handle daily tasks, supervise during shifts, and help train new team members in a fast-paced environment.

The role emphasizes leadership, accountability, and hands-on store management with opportunities to grow into higher levels of leadership.

Qualifications

• Must meet applicable minimum age requirements for the position.
• Must be legally authorized to work in the United States.
• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.
• Ability to communicate clearly with customers, team members, and management.
• Basic math and cash-handling skills.
• Ability to use computers, touchscreens, phones, and basic workplace technology.
• Reliable attendance and punctuality.
• Ability to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
• Willingness to learn and follow Domino’s standards, policies, and procedures.

Responsibilities

• Lead by example and set the pace for the team.
• Work alongside team members during busy periods.
• Help direct team members and keep everyone focused on shift priorities.
• Assist customers at the front counter and pickup window.
• Provide friendly, professional customer service.
• Handle customer concerns calmly and professionally.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Help maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks.
• Follow up to ensure assigned tasks are completed.
• Coach team members on proper procedures and performance expectations.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.
• Follow and help enforce company policies, food safety standards, and operating procedures.
• Assist with cash handling and shift accountability.
• Communicate important shift information to store management.
• Support the management team with daily store operations.

Skills

Leadership

Customer service

Communication

Problem solving

Team player

Job description

Domino’s Pizza is seeking a dependable Shift Lead to guide the team, maintain store operations, and deliver excellent customer service. You’ll handle daily tasks, supervise during shifts, and help train new team members in a fast-paced environment.

The role emphasizes leadership, accountability, and hands-on store management with opportunities to grow into higher levels of leadership.