Shift Leader: Fast Service & Great Customer Experience

Domino's Pizza; Carroll (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Domino's Pizza is seeking a Shift Manager to lead the team during a shift and ensure smooth store operations. You will guide staff to deliver great food, fast service, and an excellent customer experience, while handling cash and maintaining standards.

This role offers growth opportunities as you take on more leadership responsibilities, with a clear path from Shift Manager to higher management as you demonstrate reliability and strong teamwork.

Qualifications

• Experience leading a team is helpful but not required.
• Customer service excellence is emphasized in daily duties.
• Cash handling and register operations are part of the role.

Responsibilities

• Lead and support the team during your shift
• Provide friendly, fast, and top-level customer service
• Make sure orders are prepared accurately and on time
• Help make pizzas, sides, and desserts as needed
• Take and process customer orders
• Operate the register and handle cash accurately
• Help manage delivery orders and drivers
• Make sure food safety and store standards are followed
• Stock ingredients and supplies
• Keep the store clean, organized, and running efficiently
• Help resolve customer questions or concerns
• Complete basic paperwork, inventory, and shift responsibilities
• Train and support Crew Members
• Communicate with the management team about store needs and issues
• Previous restaurant or leadership experience is helpful, but not required

Skills

Team leadership

Customer service

Cash handling

Job description

Domino's Pizza is seeking a Shift Manager to lead the team during a shift and ensure smooth store operations. You will guide staff to deliver great food, fast service, and an excellent customer experience, while handling cash and maintaining standards.

This role offers growth opportunities as you take on more leadership responsibilities, with a clear path from Shift Manager to higher management as you demonstrate reliability and strong teamwork.