Shift Lead: Guest Experience & Store Operations Coach

Yogurtland; Los Angeles (CA); Sur place; USD 20 664 - 27 552; Plein temps

Résumé du poste

A leading frozen yogurt franchise is looking for a Shift Lead in Los Angeles, CA, responsible for providing excellent guest service and assisting the Store Manager. Key responsibilities include managing cash handling, ensuring food quality, training Team Members, and maintaining cleanliness and health standards. Candidates should have effective communication skills and be able to work various shifts. A high school diploma and prior supervisory experience are preferred. The role offers an opportunity to contribute to customer satisfaction and team development.

Qualifications

• 1-year previous supervisory experience preferred but not required.
• Must be able to work various shifts including evenings and weekends.
• Ability to maintain confidential information.

Responsabilités

• Provide excellent guest service while executing operations.
• Assist Store Manager in meeting company standards.
• Train, coach and develop Team Members.
• Ensure cleanliness, health and safety standards are maintained.
• Utilize technology to perform job duties effectively.

Connaissances

Customer service

Interpersonal skills

Time management

Problem-solving

Basic management skills

Formation

High school diploma or equivalent

Description du poste

A leading frozen yogurt franchise is looking for a Shift Lead in Los Angeles, CA, responsible for providing excellent guest service and assisting the Store Manager. Key responsibilities include managing cash handling, ensuring food quality, training Team Members, and maintaining cleanliness and health standards. Candidates should have effective communication skills and be able to work various shifts. A high school diploma and prior supervisory experience are preferred. The role offers an opportunity to contribute to customer satisfaction and team development.