Shift Lead: Guest Experience & Restaurant Ops Leader

WARRENTON OIL CO; Kingdom City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Dairy Queen in Kingdom City, MO is seeking a shift supervisor to assist the GM and Assistant Managers during scheduled shifts. You will supervise crew, ensure quality and customer service, manage inventory and POS operations, and uphold sanitation standards.

Minimum 6 months in a high-volume quick service restaurant is required, along with a high school diploma or equivalent and Serv Safe certification. This on-site role requires leadership and teamwork to drive a positive guest experience.

Qualifications

• Minimum 6+ months of high-volume quick service restaurant experience required.
• High School diploma or equivalent required.
• SERV Safe certified or approved equivalent.
• Ability to supervise specific areas of the business in a fast-paced environment.

Responsibilities

• Strive for operational levels that meet or exceed the guest expectations in quality, service and atmosphere.
• Assist in the management of specific areas of the restaurant during scheduled shifts.
• Complete designated duties such as inventory control, ordering of products and cash control.
• Ensure PRIDE systems and routines are part of day-to-day operations, setting shifts up for success.
• Follow safe food handling practices and maintain sanitation standards and procedures.

Skills

Customer focus

Training coach

Leadership

Organizational / goal focus

POS proficiency

Food safety

Flexibility

Integrity

High-volume experience

Education

High School diploma or equivalent

Tools

POS systems

Job description

Dairy Queen in Kingdom City, MO is seeking a shift supervisor to assist the GM and Assistant Managers during scheduled shifts. You will supervise crew, ensure quality and customer service, manage inventory and POS operations, and uphold sanitation standards.

Minimum 6 months in a high-volume quick service restaurant is required, along with a high school diploma or equivalent and Serv Safe certification. This on-site role requires leadership and teamwork to drive a positive guest experience.