Shift Lead: Guest Experience & Restaurant Operations

Workstream; Oklahoma City (OK); On-site; USD 19,286 - 24,796; Full time

Job summary

Workstream is seeking an Hourly Shift Coordinator in Oklahoma City, Oklahoma. The role involves leading shifts and managing Team Members to ensure excellent guest service and adherence to operational standards. Responsibilities include motivating staff, maintaining inventory, and providing feedback for improvement. Ideal candidates should understand service principles and be ready to step in as needed. The position focuses on delivering key performance outcomes and a positive dining experience.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures restaurant upholds operational and brand standards.
• Motivates and directs Team Members for excellent service.
• Provides coaching and feedback to Team Members.

Job description

Workstream is seeking an Hourly Shift Coordinator in Oklahoma City, Oklahoma. The role involves leading shifts and managing Team Members to ensure excellent guest service and adherence to operational standards. Responsibilities include motivating staff, maintaining inventory, and providing feedback for improvement. Ideal candidates should understand service principles and be ready to step in as needed. The position focuses on delivering key performance outcomes and a positive dining experience.