Shift Lead: Fast-Paced Ops & Service

Mongolian Concepts Restaurant Group; Moore (OK); On-site; USD 20,664 - 27,552; Full time

Job summary

A restaurant management group in Moore, Oklahoma is seeking an Hourly Shift Lead responsible for overseeing daily operations during shifts. Key responsibilities include supervising employees, ensuring adherence to company policies, training staff, and addressing customer complaints. The ideal candidate possesses excellent communication and problem-solving skills. Flexibility with hours is essential, including evenings and weekends.

Qualifications

• Must be able to work in a fast-paced environment.
• Flexible hours, including evenings and weekends, are required.
• Strong ability to handle multiple tasks simultaneously.

Responsibilities

• Supervise and direct the work of all employees on the shift.
• Ensure all employees follow company policies and procedures.
• Handle customer complaints and resolve issues professionally.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Job description

A restaurant management group in Moore, Oklahoma is seeking an Hourly Shift Lead responsible for overseeing daily operations during shifts. Key responsibilities include supervising employees, ensuring adherence to company policies, training staff, and addressing customer complaints. The ideal candidate possesses excellent communication and problem-solving skills. Flexibility with hours is essential, including evenings and weekends.