Shift Lead: Guest Experience & Restaurant Operations

Workstream; Broken Arrow (OK); On-site; USD 16,531 - 23,419; Full time

Job summary

Workstream is seeking an Hourly Shift Coordinator in Broken Arrow, Oklahoma. The role involves being a Shift Leader, responsible for managing restaurant operations, ensuring excellent guest service, and leading Team Members to meet performance goals. Key duties include inventory management, efficient product preparation, and upholding operational standards. The ideal candidate should demonstrate an understanding of guest service principles and be ready to coach Team Members. This position is essential for driving positive results.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Directs efficient and accurate preparation and sale of products.
• Reviews restaurant results to identify successes.
• Ensures restaurant upholds operational and brand standards.
• Motivates and directs Team Members for excellent service.
• Provides coaching and feedback to Team Members.

Job description

Workstream is seeking an Hourly Shift Coordinator in Broken Arrow, Oklahoma. The role involves being a Shift Leader, responsible for managing restaurant operations, ensuring excellent guest service, and leading Team Members to meet performance goals. Key duties include inventory management, efficient product preparation, and upholding operational standards. The ideal candidate should demonstrate an understanding of guest service principles and be ready to coach Team Members. This position is essential for driving positive results.