Shift Lead: Drive Guest Experience & Team Performance

Workstream; Jenks (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Burger King in Jenks, OK is seeking an hourly Shift Coordinator to lead restaurant operations during assigned shifts, drive guest satisfaction, and support the General Manager and Assistant Manager. You will supervise Team Members, ensure fast, accurate service, maintain brand standards, and provide coaching to boost team performance and guest experiences.

Responsibilities include managing inventory, coordinating food preparation, and ensuring timely service in a fast-paced environment while

Qualifications

• Demonstrated understanding of guest service principles

Responsibilities

• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities
• Performs duties of the Team Member when necessary

Skills

Guest service principles

Job description

Burger King in Jenks, OK is seeking an hourly Shift Coordinator to lead restaurant operations during assigned shifts, drive guest satisfaction, and support the General Manager and Assistant Manager. You will supervise Team Members, ensure fast, accurate service, maintain brand standards, and provide coaching to boost team performance and guest experiences.

Responsibilities include managing inventory, coordinating food preparation, and ensuring timely service in a fast-paced environment while