Customer Service & Operations Lead — Shift Supervisor

PLS; Oklahoma City (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking a Shift Supervisor in Oklahoma City to lead a team that delivers outstanding customer service. This role involves assisting the Assistant Store Manager and ensuring operational excellence in a busy environment.

The ideal candidate will have at least one year of management experience and a strong desire to inspire their team. Benefits include medical/dental/vision, 401(k), and opportunities for advancement.

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail or restaurant.
• Strong desire to exceed corporate initiatives.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Provide leadership to ensure outstanding customer service.
• Assist the Assistant Store Manager in day-to-day operations.
• Direct activities of team members in the absence of the Store Manager.

Skills

Customer service engagement

Team leadership

Verbal and written communication

Bilingual English/Spanish

Job description

PLS is seeking a Shift Supervisor in Oklahoma City to lead a team that delivers outstanding customer service. This role involves assisting the Assistant Store Manager and ensuring operational excellence in a busy environment.

The ideal candidate will have at least one year of management experience and a strong desire to inspire their team. Benefits include medical/dental/vision, 401(k), and opportunities for advancement.