Shift Lead & Guest Experience Coach | Flexible Hours

Rensko Holdings / Tim Hortons; Fremont (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

4am availability

Weekly pay

Flexible scheduling

Reviews/raises twice a year

Job summary

Tim Hortons in Fremont is seeking a Shift Supervisor to lead our team on shift, ensuring top guest experiences and adherence to brand standards. You will support management in recruitment, training, and daily operations, supervise team members, and maintain health, safety, and service quality while driving sales during peak hours.

This role requires flexibility with early starts, and offers weekly pay and opportunities for raises based on performance.

Qualifications

• Supervise team on shift to uphold guest experience and brand standards.
• Assist in recruitment and retention strategies for staff.
• Provide training and direction to crew with clear feedback.
• Drive sales and ensure smooth shift operations while following policies.

Responsibilities

• Lead by example and train team while maintaining a positive work environment.
• Respond to guest feedback promptly and resolve issues.
• Drive sales and manage transactions during the shift.
• Ensure compliance with health, safety, and operating policies.

Skills

People management

Hospitality management

Operations management

Health & Safety

Job description

Tim Hortons in Fremont is seeking a Shift Supervisor to lead our team on shift, ensuring top guest experiences and adherence to brand standards. You will support management in recruitment, training, and daily operations, supervise team members, and maintain health, safety, and service quality while driving sales during peak hours.

This role requires flexibility with early starts, and offers weekly pay and opportunities for raises based on performance.