Shift Leader & Guest Experience Coach (Flexible Hours)

carrols; Dearborn (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership training

Growth opportunities

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Burger King is seeking an Hourly Shift Coordinator to lead Team Members during assigned shifts, ensuring quality, speed, cleanliness, and safety. You’ll coach in the moment, solve problems quickly, and keep the team aligned under the Restaurant General Manager and Assistant Manager guidance.

In this entry-level leadership role, you’ll drive shift execution, communicate effectively, and foster a culture of accountability and guest focus in a fast-paced environment.

Qualifications

• At least 18 years of age.
• High School Diploma or GED preferred.
• Experience in restaurants, retail, or another fast-paced environment.
• People-first attitude with strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.

Responsibilities

• Create great guest experiences by guiding the team to deliver fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Skills

Strong communication skills

People management

Problem solving

Team leadership

Experience in fast-paced environments

Education

High School Diploma or GED

Job description

Burger King is seeking an Hourly Shift Coordinator to lead Team Members during assigned shifts, ensuring quality, speed, cleanliness, and safety. You’ll coach in the moment, solve problems quickly, and keep the team aligned under the Restaurant General Manager and Assistant Manager guidance.

In this entry-level leadership role, you’ll drive shift execution, communicate effectively, and foster a culture of accountability and guest focus in a fast-paced environment.