Shift Lead & Guest Experience Champion

3415 Richmond McDonald's; Richmond (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Earned paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

3415 Richmond McDonald's in Richmond, Indiana, is seeking individuals passionate about customer service and teamwork. The role involves leading crew activities, ensuring food safety, and providing excellent guest experiences. Benefits include competitive pay, discounts, earned paid time off, and opportunities for training and advancement. Applicants must have strong communication skills and a desire to help others, making this role vital for maintaining a valued team environment.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively, anticipate customer needs, and provide solutions.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers for guest experience.
• Supervise food safety and cleanliness measures.
• Take actions around safety, security, and profitability.
• Encourage training and continued learning within the restaurant.
• Drive and expect high performance from the team.

Skills

Customer service focus

Effective communication

Job description

3415 Richmond McDonald's in Richmond, Indiana, is seeking individuals passionate about customer service and teamwork. The role involves leading crew activities, ensuring food safety, and providing excellent guest experiences. Benefits include competitive pay, discounts, earned paid time off, and opportunities for training and advancement. Applicants must have strong communication skills and a desire to help others, making this role vital for maintaining a valued team environment.