Shift Lead: Team Coach for Great Guest Experience

4926 Brookville McDonald's; Brookville (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Earned paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

4926 Brookville McDonald's is seeking a passionate individual to lead their team and ensure an excellent customer experience. This role includes overseeing schedules, providing leadership, and ensuring compliance with food safety standards. Candidates must have strong customer service skills and the ability to communicate effectively in a fast-paced environment. Competitive pay and flexible scheduling are part of the benefits offered.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• Ability to communicate effectively, anticipate customer needs, and provide solutions in a fast-paced environment.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise and lead food safety and cleanliness measures.
• Take measures around safety, security, inventory, and profitability.
• Cultivate and encourage training, education, and continued learning.
• Drive high performance from the team.

Skills

Customer service focus

Effective communication

Teamwork

Job description

4926 Brookville McDonald's is seeking a passionate individual to lead their team and ensure an excellent customer experience. This role includes overseeing schedules, providing leadership, and ensuring compliance with food safety standards. Candidates must have strong customer service skills and the ability to communicate effectively in a fast-paced environment. Competitive pay and flexible scheduling are part of the benefits offered.