Shift Lead: Team Coach for Great Guest Experience

34796 Dayton McDonald's; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Earned paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

34796 Dayton McDonald's is looking for a dedicated team leader to enhance the restaurant experience. Responsibilities include overseeing crew schedules, leading the team to provide excellent customer service, ensuring food safety standards, and driving team performance. Ideal candidates are passionate about helping others, have strong customer service skills, and can communicate effectively in a fast-paced environment. The position offers flexible scheduling and various benefits to full-time employees.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Ability to communicate effectively, anticipate customer needs, and provide solutions.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Supervise and lead food safety and cleanliness measures.
• Manage safety, security, inventory, and profitability.
• Encourage training, education, and continued learning.
• Drive high performance from the team.

Skills

Strong customer service and support focus

Ability to communicate effectively

Passion for helping and serving others

Job description

34796 Dayton McDonald's is looking for a dedicated team leader to enhance the restaurant experience. Responsibilities include overseeing crew schedules, leading the team to provide excellent customer service, ensuring food safety standards, and driving team performance. Ideal candidates are passionate about helping others, have strong customer service skills, and can communicate effectively in a fast-paced environment. The position offers flexible scheduling and various benefits to full-time employees.