Shift Lead: Guest-Driven Ops Leader (Flexible Schedules)

Rojo Caliente Restaurants Inc

Carson City (NV)

On-site

USD 21,000 - 29,000

Full time

42 hours ago
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Benefits offered by this job

Medical, Dental, Vision & 401k for all
PTO (vacation, holidays)
Flexible Schedules
Medical Insurance
Free daily meal
Promotional Opportunities

Job summary

QDOBA in Carson City, NV is seeking a Shift Lead to run daily restaurant operations alongside the Restaurant Manager. You will uphold brand standards, ensure guest service and food quality, and lead team members with a positive, professional attitude.

Requirements include a high school diploma or equivalent, at least 6 months in restaurant operations, and completion of Shift Lead training. Must be 18+, English communication is required; ServSafe certification is a plus.

Qualifications

  • High school diploma or equivalent; must be at least 18 years old.
  • 6+ months of restaurant operations experience.
  • Must complete Shift Lead training classes.
  • English communication is required; Spanish comprehension is helpful.
  • Must have access to adequate transportation.

Responsibilities

  • Maintains brand image through restaurant cleanliness, maintenance and service.
  • Leads team to deliver excellent guest service and food quality.
  • Executes protocols for daily activities to achieve operational excellence.
  • Trains internal candidates for Shift Lead positions and assists in onboarding.
  • Interacts with guests to resolve questions and complaints promptly; escalates as needed.
  • Analyzes operational and financial performance using management tools.

Skills

English communication
Spanish comprehension

Education

High school diploma or equivalent

Tools

ServSafe certification

Job description

QDOBA in Carson City, NV is seeking a Shift Lead to run daily restaurant operations alongside the Restaurant Manager. You will uphold brand standards, ensure guest service and food quality, and lead team members with a positive, professional attitude.

Requirements include a high school diploma or equivalent, at least 6 months in restaurant operations, and completion of Shift Lead training. Must be 18+, English communication is required; ServSafe certification is a plus.

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