Shift Lead: Growth Path to Assistant Manager

Momentum Enterprises; Walpole (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid training

Retirement plan

Medical insurance

Dental insurance

PTO

Job summary

Momentum Enterprises is hiring a Shift Manager at Launch Family Entertainment in Norwood. You will run the show on your shift, oversee opening to close, and ensure guests have a WOW experience. The role involves training staff, coordinating schedules, and solving on-the-spot problems.

We value upbeat, hands-on leaders who can manage a fast-paced team, maintain safety and cleanliness, and help guests have fun while you support the management team. Evening, weekend, and holiday shifts are common.

Qualifications

• Must be able to lead a team in a fast-paced environment.
• Comfortable on your feet for a full shift and able to lift up to 50 lbs.
• ServSafe certified or willing to certify within 90 days.

Responsibilities

• Run the shift from opening to closing.
• Train, coach, and support the team.
• Assist guests and resolve issues on the spot to deliver a WOW experience.
• Keep the park safe, clean, and ready for fun.
• Handle scheduling, shift reports, and inventory.
• Be the link between crew and management.

Skills

Leadership

Team training

Guest service

Problem solving

Communication

Education

ServSafe certification

Job description

Momentum Enterprises is hiring a Shift Manager at Launch Family Entertainment in Norwood. You will run the show on your shift, oversee opening to close, and ensure guests have a WOW experience. The role involves training staff, coordinating schedules, and solving on-the-spot problems.

We value upbeat, hands-on leaders who can manage a fast-paced team, maintain safety and cleanliness, and help guests have fun while you support the management team. Evening, weekend, and holiday shifts are common.