Shift Lead: Frontline Store Ops & Customer Experience

Walgreens; Town of Lake George (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Town of Lake George, NY seeks a reliable associate to open and close the store when management is absent, handle cash, assist customers, and maintain floor and stock room readiness. This role supports operations, customer service, and basic pricing tasks with attention to security and accuracy.

The ideal candidate has at least one year of leadership or retail key holder experience, strong English communication, and a commitment to delivering a distinctive Walgreens customer

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, refunds, and cash drops; provide change to registers.
• Model and deliver a distinctive customer experience.
• Greet customers and assist with products and services; resolve issues for a positive experience.
• Maintain store and stockroom readiness; assist with pricing and displays.
• Register sales, verify prices, and handle exceptions; support backroom and vendor deliveries.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Town of Lake George, NY seeks a reliable associate to open and close the store when management is absent, handle cash, assist customers, and maintain floor and stock room readiness. This role supports operations, customer service, and basic pricing tasks with attention to security and accuracy.

The ideal candidate has at least one year of leadership or retail key holder experience, strong English communication, and a commitment to delivering a distinctive Walgreens customer