Shift Lead: Frontline Ops & Customer Delight

Walgreens; East Hartford (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens East Hartford, CT is seeking a dependable team member to step in for store management in their absence, opening and closing procedures, cash handling, and ensuring the floor and stock room are ready for the business day.

You will engage customers, assist with store operations, manage pricing, inventory, and basic bookkeeping tasks, and help deliver a distinctive customer experience while upholding company policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in absence of management, including cash handling.
• Assist with and coach team members on vendor orders and backdoor deliveries.
• Register sales and handle price changes, voids, and exceptions.
• Maintain inventory accuracy across stockroom and departments.
• Provide excellent customer service and resolve issues to ensure a memorable experience.

Skills

Leadership experience

Cash handling

Customer service

Store operations

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens East Hartford, CT is seeking a dependable team member to step in for store management in their absence, opening and closing procedures, cash handling, and ensuring the floor and stock room are ready for the business day.

You will engage customers, assist with store operations, manage pricing, inventory, and basic bookkeeping tasks, and help deliver a distinctive customer experience while upholding company policies.