Shift Lead: Flexible Hours & Guest Experience

McAlister's Deli; Whitestown (IN); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

401k

Vacation pay after 1 year

Hourly compensation plus tips

Flexible hours

Job summary

Southern Rock Restaurants, LLC seeks a Shift Leader to join our Whitestown team. You will supervise shift operations, coach crew members, and ensure food quality and sanitation standards are met while delivering an exceptional guest experience.

The role requires standing up to 10 hours, lifting up to 50 lbs, and reliable transportation. We offer medical, 401k, and vacation pay after one year, with hourly compensation plus tips and flexible hours.

Qualifications

• Team player who works well with others.
• Positive energy with a strong desire to learn and grow.
• Strong communication skills.

Responsibilities

• Leading, monitoring, coaching and training team members to ensure operational execution.
• Adheres to scheduled and projected labor metrics while monitoring sales throughout the shift.
• Ensures all cleaning duties and tasks are completed thoroughly and with integrity.
• Proficient in all restaurant positions and work hands-on with team members in each area.
• Works as part of a team to provide an exceptional Guest experience to our patrons.
• Ensure Guest satisfaction by following service standards and procedures.
• Performs opening and closing managerial duties including readiness checklists and cash handling.
• Handles Guest issues or conflicts and reports them to the General Manager.
• Places, checks in, and stores food and orders.
• Completes daily temperature line checks to ensure food safety practices.
• Help maintain a safe, clean, and fun work environment.
• Communicate effectively to management regarding essential information.

Skills

Team player

Positive energy

Strong communication

Job description

Southern Rock Restaurants, LLC seeks a Shift Leader to join our Whitestown team. You will supervise shift operations, coach crew members, and ensure food quality and sanitation standards are met while delivering an exceptional guest experience.

The role requires standing up to 10 hours, lifting up to 50 lbs, and reliable transportation. We offer medical, 401k, and vacation pay after one year, with hourly compensation plus tips and flexible hours.