Shift Lead — Fast-Paced Leadership with Growth Path

Five Guys logo; Houston (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Five Guys Operations LLC in Houston is seeking a Shift Leader to guide the restaurant on busy shifts, coach crew, and deliver fast, accurate service that keeps guests returning.

You’ll lead by example, work alongside team members in a fast-paced kitchen and dining area, handle cash and shift tasks, and contribute to a positive, high-energy culture with a focus on cleanliness and safety.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong team-first mindset with communications skills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Customer service

Teamwork

Communication

POS systems

Tools

POS systems

Job description

Five Guys Operations LLC in Houston is seeking a Shift Leader to guide the restaurant on busy shifts, coach crew, and deliver fast, accurate service that keeps guests returning.

You’ll lead by example, work alongside team members in a fast-paced kitchen and dining area, handle cash and shift tasks, and contribute to a positive, high-energy culture with a focus on cleanliness and safety.