Shift Lead - Fast-Paced Tea House Leader | Flexible Schedule

CHAGEE USA; Mission Viejo (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Hourly rate: $22-$24/hr

Discretionary bonus

401k with company match

Medical benefits

Vision & Dental benefits

Paid training

Free tea per shift

Flexible schedule

Job summary

CHAGEE USA is seeking a Shift Lead at The Shops at Mission Viejo to support baristas, manage POS, and ensure top-notch customer service. You will lead by example, assist with scheduling as needed, and help maintain store operations during peak hours.

This role offers a competitive hourly rate ($22–$24) with eligibility for discretionary bonus, comprehensive benefits for full-time staff, and opportunities for training and growth within a global tea brand.

Qualifications

• Barista experience preferred
• Leadership experience preferred
• Food Handling Certificate (Company can assist)

Responsibilities

• Support baristas with drink prep during peak hours
• Manage POS, cash handling and card transactions
• Deliver excellent customer service
• Handle customer feedback with professionalism
• Lead by example and promote CHAGEE culture
• Assist managers with staff task delegation per shift
• Aid opening and/or closing procedures

Skills

Barista experience

Leadership

Food handling

Communication

Job description

CHAGEE USA is seeking a Shift Lead at The Shops at Mission Viejo to support baristas, manage POS, and ensure top-notch customer service. You will lead by example, assist with scheduling as needed, and help maintain store operations during peak hours.

This role offers a competitive hourly rate ($22–$24) with eligibility for discretionary bonus, comprehensive benefits for full-time staff, and opportunities for training and growth within a global tea brand.