Shift Lead — Fast-Paced Sub Shop, Inspire Service

Jersey Mike's Subs; Midlothian (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Jersey Mike's Subs in Midlothian is seeking a Shift Leader to help oversee daily store operations and support the General Manager. You will lead by example, ensure the team follows procedures, and deliver exceptional customer service in a fast-paced environment.

The role requires energy, reliability, and a positive attitude, with the ability to stand for long periods and work flexible day/night shifts, weekends, and holidays. Training and growth opportunities are available at Jersey Mike's.

Qualifications

• Energetic, reliable, and able to motivate teammates.
• Strong commitment to policies and procedures.
• Willingness to learn and grow within the role.

Responsibilities

• Greet customers and take orders with a positive attitude.
• Input orders into POS and handle payments accurately.
• Assist in prepping subs following recipes and safety rules.
• Operate kitchen equipment safely (knives, grills, slicers).
• Keep restaurant clean, sanitize utensils, and maintain restrooms.
• Communicate with team to coordinate schedules and training.
• Address customer concerns professionally per Jersey Mike's standards.
• Maintain neat appearance and uniform compliance.

Skills

Energetic

Team player

Flexible shifts

Customer service

Safety procedures

Tools

POS system

Job description

Jersey Mike's Subs in Midlothian is seeking a Shift Leader to help oversee daily store operations and support the General Manager. You will lead by example, ensure the team follows procedures, and deliver exceptional customer service in a fast-paced environment.

The role requires energy, reliability, and a positive attitude, with the ability to stand for long periods and work flexible day/night shifts, weekends, and holidays. Training and growth opportunities are available at Jersey Mike's.