Shift Lead: Fast-Paced Restaurant Team Leader

Wingstop; Clayton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Wingstop is seeking a Shift Leader to oversee in-store operations alongside the General Manager. You will lead by example, ensure adherence to procedures, and maintain high standards of service and cleanliness.

The role emphasizes energetic, customer-focused leadership, teamwork, and flexibility to cover day and night shifts, weekends, and holidays in a fast-paced restaurant environment.

Qualifications

• Be energetic, hard-working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Have strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.
• Ability to lift 40 pounds.
• Must be 18 years old or older.

Responsibilities

• Greet customers, record orders, and serve food with a positive attitude.
• Input orders into a POS system and handle payments accurately.
• Collaborate with line team to prepare subs per spec while following safety instructions.
• Operate kitchen equipment safely and maintain sanitation.
• Ensure restaurant cleanliness and restroom upkeep daily.
• Communicate with team and management to coordinate schedules and training.
• Address customer concerns professionally following Wingstop policies.
• Adhere to uniform and dress code requirements.

Skills

Customer service

Teamwork

Flexibility

Positive attitude

Job description

Wingstop is seeking a Shift Leader to oversee in-store operations alongside the General Manager. You will lead by example, ensure adherence to procedures, and maintain high standards of service and cleanliness.

The role emphasizes energetic, customer-focused leadership, teamwork, and flexibility to cover day and night shifts, weekends, and holidays in a fast-paced restaurant environment.