Shift Lead: Fast-Paced Restaurant Ops & Guest Service

ANCHOR POINT MANAGEMENT GROUP; Molalla (OR); On-site; USD 21,000 - 23,000; Full time

Job summary

Anchor Point Management Group in Molalla, OR is seeking a Shift Leader. This hourly role provides management coverage during operating hours, supervises staff, drives customer service, and maintains cleanliness, safety, and quality standards.

The Shift Leader may close the restaurant and occasionally open when others are unavailable. You will train team members, respond to guest needs, and model professional behavior to ensure fast, accurate service.

Qualifications

• Must be at least 18 years old.
• Preference for internal promotions with completed training.
• High school diploma or GED preferred.
• Minimum of 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Reliable transportation and punctuality.
• Positive, friendly attitude.

Responsibilities

• Greet customers and accurately take orders.
• Prepare and package food and drinks per standards.
• Operate cash registers, process payments, and provide change.
• Maintain cleanliness of front of house, back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws.
• Offer ongoing coaching and feedback to team members.
• Address safety concerns and report issues to manager/HR.
• Conduct daily food safety and prep audits.
• Monitor cash procedures during shifts.

Skills

Customer service

Team leadership

Communication

Flex hours

Hygiene

Food safety

Education

High school diploma or GED

Job description

Anchor Point Management Group in Molalla, OR is seeking a Shift Leader. This hourly role provides management coverage during operating hours, supervises staff, drives customer service, and maintains cleanliness, safety, and quality standards.

The Shift Leader may close the restaurant and occasionally open when others are unavailable. You will train team members, respond to guest needs, and model professional behavior to ensure fast, accurate service.