Shift Lead - Fast-Paced Restaurant Leader in Training

Far West Services, LLC; Auburn (WA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical/Rx, dental, and vision

401k- 4% match

Paid Sick Leave

Paid Vacation

Daily Pay Employee Advance Program

Job summary

Wingstop in Auburn, WA is seeking an entry-level Shift Leader to assist the General Manager and Assistant Manager with daily operations. You will help uphold Wingstop culture, lead a team, and contribute to a high-performing, guest-focused restaurant.

The role offers hands-on training, growth opportunities, and a collaborative work environment. Flexible hours and a chance to advance to General Manager are available.

Qualifications

• 1 year of previous food service, retail, or restaurant supervisory experience preferred but not required. This is an entry level manager opportunity.
• Food Handler Certification required once hired.
• 6 months experience using a register (POS) system.
• Meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.
• Responsible for assisting and supporting the General Manager in meeting store goals.
• Assists in driving operational excellence by driving sales and controlling labor and food costs during shifts.
• Ensure the restaurant environment is always safe for both team members and guests; create the culture in the restaurant through respect, recognition, and reward.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
• Must be willing to assist all other positions when necessary.
• Delivers excellent customer service to all customers by acting with a guest first attitude and connecting with the guest. Discovers and responds to guests needs.
• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
• Resolve low level guest issues with efficiency and a positive attitude.
• Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant.
• Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are following company standards.

Skills

Guest service mindset

Calm under pressure

Multitasking

Communication

Leadership

Team motivation

Problem solving

Stamina

Job description

Wingstop in Auburn, WA is seeking an entry-level Shift Leader to assist the General Manager and Assistant Manager with daily operations. You will help uphold Wingstop culture, lead a team, and contribute to a high-performing, guest-focused restaurant.

The role offers hands-on training, growth opportunities, and a collaborative work environment. Flexible hours and a chance to advance to General Manager are available.