Shift Leader - Fast-Paced Ops, Growth Path, Daily Pay

Wingstop - FWS; Aurora (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/Rx, dental, and vision

Voluntary Life Insurance

Paid Vacation

Daily Pay Employee Advance Program

Job summary

Wingstop - FWS is seeking an entry-level Shift Leader to support the Restaurant General Manager and Assistant Manager in daily operations in Aurora, CO. Trainees will be prepared for upward mobility toward a General Manager role.

The position emphasizes guest service, leadership, and operation management with opportunities for growth in a fast-paced restaurant setting. Training and development are provided as part of a supportive franchise team.

Qualifications

• Guest service mentality to serve guests.
• Calm, tactful demeanor under pressure.
• Multitask and manage timelines with urgency.
• Strong written and verbal communication skills.
• Strong interpersonal and conflict-resolution abilities.
• Proven leadership to train and motivate a diverse team.
• Ability to solve problems and learn quickly.
• Encourage team cohesion and reflect brand culture.
• Capable of lifting up to 50 pounds; stand for long periods.

Responsibilities

• Assist and support GMs in meeting store goals.
• Drive operations by maximizing sales and controlling labor costs.
• Maintain safe restaurant environment for staff and guests.
• Foster a respectful, rewarding restaurant culture.
• Model calm leadership during high-volume periods.
• Develop shift team through coaching and feedback.
• Deliver excellent customer service with a guest-first attitude.
• Ensure cash handling and POS policies are followed.

Skills

Guest service

Calm demeanor

Time management

Communication

Interpersonal skills

Leadership

Problem solving

Team motivation

Physical stamina

POS proficiency

Tools

POS system

Job description

Wingstop - FWS is seeking an entry-level Shift Leader to support the Restaurant General Manager and Assistant Manager in daily operations in Aurora, CO. Trainees will be prepared for upward mobility toward a General Manager role.

The position emphasizes guest service, leadership, and operation management with opportunities for growth in a fast-paced restaurant setting. Training and development are provided as part of a supportive franchise team.