Shift Lead - Fast-Paced QSR with Perks (Flexible Hours)

Refuel Operating Company, LLC; Fayetteville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay rate

Daily Pay access

Discounted gas

Free drinks & food discounts

401K

Referral bonuses

Job summary

Refuel Operating Company, LLC is seeking a Dairy Queen Shift Lead in Fayetteville, NC. The role supports restaurant operations, leads the team during shifts, ensures fast, friendly service, and maintains food quality and cleanliness standards.

It serves as a key support for management and helps keep shifts running smoothly. The position requires flexible availability, including evenings, weekends, and some holidays, with the potential for full-time or part-time hours.

Qualifications

• Experience in quick-service or food service settings.
• Strong customer service and communication skills.
• Ability to follow company procedures.
• Ability to work quickly in a fast-paced environment.
• Strong time management and organizational skills.
• Team-oriented with a positive, professional attitude.
• Ability to handle multiple tasks and adapt to changing priorities.

Responsibilities

• Lead and support team members during assigned shifts
• Ensure guests receive fast, friendly, and accurate service
• Assist with training and coaching new team members
• Monitor food quality, presentation, and order accuracy
• Ensure compliance with food safety, sanitation, and company policies
• Assign tasks and manage workflow to meet service goals
• Handle cash drawers, deposits, and basic shift paperwork
• Address guest concerns and resolve issues professionally
• Maintain cleanliness of the restaurant and work areas
• Assist with opening and closing procedures as needed

Skills

Customer service

Food safety knowledge

Communication

Teamwork

Time management

Adaptability

Education

Previous quick-service or food service experience

Job description

Refuel Operating Company, LLC is seeking a Dairy Queen Shift Lead in Fayetteville, NC. The role supports restaurant operations, leads the team during shifts, ensures fast, friendly service, and maintains food quality and cleanliness standards.

It serves as a key support for management and helps keep shifts running smoothly. The position requires flexible availability, including evenings, weekends, and some holidays, with the potential for full-time or part-time hours.