Assistant Manager – Fast-Paced QSR Team Leader

Refuel Market; Southern Pines (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay with raise after 90d

Daily Pay access

Discounted gas

Free drinks & food discounts

401K

Referral bonuses

And so much more

Job summary

Refuel Operating Company, LLC is seeking a Dairy Queen Assistant Manager to help oversee daily restaurant operations, support the General Manager, and ensure the team delivers a high-quality guest experience. This role involves staffing, training, scheduling, and maintaining brand standards while helping drive team performance.

Flexible evenings, weekends, and some holidays are required; travel up to 10% may be possible.

Qualifications

• Basic understanding of food safety and sanitation.
• Good customer service and communication skills.
• Ability to learn and follow company procedures.
• Ability to work efficiently in a fast-paced environment.
• Strong time management and organizational skills.
• Team-oriented with a positive, professional attitude.
• Ability to handle multiple tasks and adapt to changing priorities.

Responsibilities

• Assist the General Manager with daily operations and shift coverage
• Supervise, train, and develop team members and shift leads
• Ensure exceptional customer service and resolve escalated guest concerns
• Support hiring, onboarding, and scheduling processes
• Monitor labor, food costs, and inventory levels
• Ensure compliance with company policies, food safety, and health regulations
• Assist with cash handling, deposits, and financial reporting
• Maintain cleanliness, food quality, and brand standards
• Help implement operational goals and improve store performance
• Step in as acting manager when the General Manager is not present

Skills

Food safety

Customer service

Procedures

Fast-paced

Time management

Team leadership

Multitasking

Communication

Job description

Refuel Operating Company, LLC is seeking a Dairy Queen Assistant Manager to help oversee daily restaurant operations, support the General Manager, and ensure the team delivers a high-quality guest experience. This role involves staffing, training, scheduling, and maintaining brand standards while helping drive team performance.

Flexible evenings, weekends, and some holidays are required; travel up to 10% may be possible.