Shift Lead: Fast-Paced Food Service & Leadership

PREMIUM LOAVES; Fuquay-Varina (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Paid Time Off

Job summary

Jimmy John’s in Fuquay-Varina, NC is seeking a Shift Lead to run a shift and ensure high levels of customer satisfaction while upholding operational standards during the shift.

You will manage cash drawers, oversee opening and closing procedures, and assist with daily food prep and deliveries. The role requires a sense of urgency, the ability to work evenings and weekends, and strong English communication.

Qualifications

• Must be able to read and write and communicate in English.
• Must be at least 18 years old with a valid driver's license and reliable transportation.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Ensures that every customer receives world class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed.
• Oversees daily food preparation and opening/closing procedures.
• Manages cash drawers and completes daily paperwork with accuracy.
• Displays urgency and maintains operational standards during the shift.
• Works evenings, holidays, and weekends as business dictates.
• Establishes priorities and works with minimal supervision.
• Handles and resolves customer threats and issues.
• Maintains composure under high volume and stress.

Skills

Customer service

Cash handling

Leadership

English literacy

Job description

Jimmy John’s in Fuquay-Varina, NC is seeking a Shift Lead to run a shift and ensure high levels of customer satisfaction while upholding operational standards during the shift.

You will manage cash drawers, oversee opening and closing procedures, and assist with daily food prep and deliveries. The role requires a sense of urgency, the ability to work evenings and weekends, and strong English communication.