Shift Lead: Fast-Paced Ops & Customer Service

PREMIUM LOAVES; Raleigh (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Free meal program

Manager training opportunities

Job summary

Jimmy John’s Shift Lead in Raleigh, NC is responsible for running a shift with a focus on delivering world-class customer service and maintaining high operational standards. This role supports the General Manager by ensuring smooth shift operations, food prep, and timely opening/closing procedures.

Ideal candidates are energetic, able to manage cash, and capable of leading a crew during high-volume periods. Full-time opportunities include paid time off, health insurance, and training programs.

Qualifications

• Must be able to read and write in English.
• Must be at least 18 years old.
• Must have a valid driver's license and reliable transportation.
• Must be able to lift up to 50 pounds.

Responsibilities

• Ensures that every customer receives world-class customer service.
• Routes deliveries and serves drivers to maximize delivery speed.
• Oversees daily food preparation and opening procedures.
• Oversees opening and closing procedures.
• Executes systems and paperwork with integrity.
• Manages cash drawers during the shift.
• Displays a sense of urgency in all tasks.

Skills

English literacy

Legal age 18+

Valid driver's license

Able to lift 50 lbs

Job description

Jimmy John’s Shift Lead in Raleigh, NC is responsible for running a shift with a focus on delivering world-class customer service and maintaining high operational standards. This role supports the General Manager by ensuring smooth shift operations, food prep, and timely opening/closing procedures.

Ideal candidates are energetic, able to manage cash, and capable of leading a crew during high-volume periods. Full-time opportunities include paid time off, health insurance, and training programs.