Person In Charge - NC

PREMIUM LOAVES; Fuquay-Varina (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Paid Time Off

Job summary

Jimmy John’s in Fuquay-Varina, NC is seeking a Shift Lead to run a shift and ensure high levels of customer satisfaction while upholding operational standards during the shift.

You will manage cash drawers, oversee opening and closing procedures, and assist with daily food prep and deliveries. The role requires a sense of urgency, the ability to work evenings and weekends, and strong English communication.

Qualifications

• Must be able to read and write and communicate in English.
• Must be at least 18 years old with a valid driver's license and reliable transportation.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Ensures that every customer receives world class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed.
• Oversees daily food preparation and opening/closing procedures.
• Manages cash drawers and completes daily paperwork with accuracy.
• Displays urgency and maintains operational standards during the shift.
• Works evenings, holidays, and weekends as business dictates.
• Establishes priorities and works with minimal supervision.
• Handles and resolves customer threats and issues.
• Maintains composure under high volume and stress.

Skills

Customer service

Cash handling

Leadership

English literacy

Job description

Job Details

Location: Fuquay-Varina, NC 27526

Salary Range: $14.00 - $20.00 Hourly

Job Summary: Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.

Responsibilities

• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees opening and closing procedures.
• Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Displays a sense of urgency in all tasks.
• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle stress and a high‑volume enterprise.

Knowledge, Skills, and Abilities

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record.

Special Requirements

The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.

Qualifications

Be a Shift Lead at Jimmy John’s – Run the Shift, Rock the Sandwiches! Excited by high‑energy shifts and keeping everything moving smoothly? Jimmy John’s is looking for a Shift Lead to take charge when the General Manager isn’t on duty. You’ll make sure every sandwich is perfect, every customer leaves happy, and the team stays sharp, fast, and on point.

This isn’t just a job—it’s a chance to lead a talented crew, gain real leadership and operations experience, and grow your skills with paid training. If you’re organized, energetic, and ready to step up, this is your moment to shine!

We offer significant opportunities for full‑time employment and advancement opportunities for dedicated, hardworking team members. A majority of our store and corporate leadership started their employment with us as a part‑time Delivery Driver or In‑Shop! We provide paid time off and health insurance options for all eligible hourly employees as well as a free meal program and significant manager training opportunities.

Benefits

• Full‑time team members (30+ hours/week) are eligible for our benefits package, which includes:
  • Dental Insurance
  • Medical Insurance
  • Vision Insurance
  • Retirement plan with employer match
  • Paid Time Off
• Part‑time employees (under 30 hours/week) are eligible for:
  • Paid Time Off
• Tips