Shift Lead — Fast-Paced Customer Service Leader

Sunrise Dairy Queen Group; Greenwood (IN); On-site; USD 19,286 - 23,419; Full time

Job summary

A Dairy Queen franchise in Greenwood, IN, is seeking a Shift Lead to provide exceptional customer service while leading a high-performance team in a fast-paced environment. The ideal candidate will have over 6 months of experience in a quick service restaurant, a high school diploma, and the ability to supervise effectively. Responsibilities include training crew members, managing restaurant areas, and ensuring a clean, inviting atmosphere. If you love working in a dynamic setting and maintaining a positive attitude, we encourage you to apply!

Qualifications

• 6+ months of high volume quick service restaurant experience.
• High School diploma or equivalent.
• Must be capable of supervising specific areas in a fast-paced environment.
• Strong knowledge of safe food handling practices.
• Must be ServSafe certifiable.
• Highly organized and detail oriented.

Responsibilities

• Be an ambassador of the Dairy Queen brand and provide exceptional customer service.
• Assist in the management of restaurant areas during shifts.
• Pace the crew to high levels of performance.
• Train and coach crew members.
• Ensure a safe and inviting environment for fans.

Job description

A Dairy Queen franchise in Greenwood, IN, is seeking a Shift Lead to provide exceptional customer service while leading a high-performance team in a fast-paced environment. The ideal candidate will have over 6 months of experience in a quick service restaurant, a high school diploma, and the ability to supervise effectively. Responsibilities include training crew members, managing restaurant areas, and ensuring a clean, inviting atmosphere. If you love working in a dynamic setting and maintaining a positive attitude, we encourage you to apply!