Shift Lead: Fast-Paced Cajun Kitchen & Growth

HPC Chkn Operations, LLC dba Popeye’s; Cleveland (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Popeyes Louisiana Kitchen is seeking a Shift Manager to lead the shift, motivate the team, and ensure fast, friendly service. You’ll supervise restaurant and kitchen staff, maintain quality standards, and drive guest satisfaction during peak hours.

Join a team focused on Cajun hospitality, training, inventory oversight, and safe food prep. This role offers growth opportunities, competitive pay, and a collaborative, high-energy environment at our Cleveland location.

Qualifications

• Prior leadership experience in restaurant settings preferred.
• Strong knowledge of front-of-house and back-of-house operations.
• Proven ability to manage a team and delegate effectively.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and inventory procedures.
• Understanding of food safety regulations and best practices.

Responsibilities

• Managing and supervising restaurant and kitchen staff during assigned shifts.
• Ensuring efficient, accurate, and friendly service at all times.
• Training new team members on policies, procedures, and guest service standards.
• Monitoring inventory levels and placing supply orders as needed.
• Overseeing food prep and enforcing food safety guidelines.
• Handling guest concerns with professionalism and care.
• Supporting staffing, training, food cost, labor, and cleanliness goals.
• Collaborating with management to improve restaurant performance.
• Leading regular team huddles to share updates and boost engagement.

Skills

Leadership

FOH Ops

BOH Ops

Team Delegation

Communication

POS Systems

Inventory

Food Safety

Job description

Popeyes Louisiana Kitchen is seeking a Shift Manager to lead the shift, motivate the team, and ensure fast, friendly service. You’ll supervise restaurant and kitchen staff, maintain quality standards, and drive guest satisfaction during peak hours.

Join a team focused on Cajun hospitality, training, inventory oversight, and safe food prep. This role offers growth opportunities, competitive pay, and a collaborative, high-energy environment at our Cleveland location.