Shift Lead - Fast-Paced Bakery Leader with Early Pay

Insomnia Cookies; Raleigh (NC); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount

Descripción de la vacante

Insomnia Cookies in Raleigh, NC seeks a Shift Leader to guide bakery operations during high-volume shifts, ensure guest satisfaction, and mentor the Cookie Crew.

You will bake, package and prep orders, coach teammates, manage cash handling, and coordinate with store leadership to keep the bakery running smoothly. This role requires 1+ year in customer-focused environments and a positive, team-oriented attitude with availability for evenings and weekends.

Formación

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsabilidades

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Conocimientos

Communication

Organization

Problem-solving

Positive attitude

Team-oriented

18+ eligibility

Descripción del empleo

Insomnia Cookies in Raleigh, NC seeks a Shift Leader to guide bakery operations during high-volume shifts, ensure guest satisfaction, and mentor the Cookie Crew.

You will bake, package and prep orders, coach teammates, manage cash handling, and coordinate with store leadership to keep the bakery running smoothly. This role requires 1+ year in customer-focused environments and a positive, team-oriented attitude with availability for evenings and weekends.