Shift Leader - Fast-Paced Bakery, Early Pay & Discounts

Insomnia Cookies, LLC; Akron (OH); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive hourly pay

Early Wage Access (get paid the next 1

Flexible scheduling

Employee discount (free cookies!)

Résumé du poste

Insomnia Cookies is seeking a Shift Leader to head the bakery on your shift, guiding a Cookie Crew to deliver warm cookies and a standout guest experience. You’ll bake, pack, and prepare orders while coaching teammates and maintaining smooth bakery operations.

Ideal candidates bring 1+ year in a customer-focused setting, strong communication, and a positive attitude. Availability during peak hours, and readiness to handle cash and safety standards are essential.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsabilités

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Connaissances

Strong communication

Organization

Problem-solving

Team-oriented

Positive attitude

Outils

Point-of-Sale system

Description du poste

Insomnia Cookies is seeking a Shift Leader to head the bakery on your shift, guiding a Cookie Crew to deliver warm cookies and a standout guest experience. You’ll bake, pack, and prepare orders while coaching teammates and maintaining smooth bakery operations.

Ideal candidates bring 1+ year in a customer-focused setting, strong communication, and a positive attitude. Availability during peak hours, and readiness to handle cash and safety standards are essential.