Shift Lead — Fast-Pace Dining, Growth & Benefits

Shake Shack; Troy (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Bonuses based on goals

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

EAP

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Job summary

Shake Shack in Troy, MI is seeking a shift leader to oversee service flow, ensuring safety, cleanliness, quality, and speed. You will help build and guide a high-performing team of hourly team members and may support purchasing, receiving, and inventory tasks.

The role emphasizes interview involvement and employee relations, with a focus on strong communication and problem-solving abilities to deliver memorable guest experiences in a fast-paced environment.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Team leadership

Effective communication

Problem solving

Restaurant operations

Education

Food Safety Certification

Job description

Shake Shack in Troy, MI is seeking a shift leader to oversee service flow, ensuring safety, cleanliness, quality, and speed. You will help build and guide a high-performing team of hourly team members and may support purchasing, receiving, and inventory tasks.

The role emphasizes interview involvement and employee relations, with a focus on strong communication and problem-solving abilities to deliver memorable guest experiences in a fast-paced environment.