Shift Supervisor - Fast-Food Leader, Flexible Hours

Fulenwider Group; Hickory (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Fulenwider Enterprises operates KFC and Taco Bell restaurants in Hickory, NC, and is seeking a Shift Manager to lead a crew during your shift. You will supervise daily operations, ensure excellent customer service, and maintain a fun, high-energy atmosphere.

You will guide the team, handle customer inquiries, ensure food safety, manage cash, monitor inventory, and train new staff to uphold brand standards while promoting specials to boost sales.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Leadership and team management abilities.
• Strong communication skills, both verbal and written.
• Ability to adapt in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Oversee all restaurant activities during shift, including staff management and policy adherence.
• Lead and motivate team to deliver exceptional service.
• Interact with customers, take orders, and resolve concerns.
• Maintain high food safety standards in storage, preparation, and handling.
• Manage cash registers, payments, and accurate records.
• Track inventory levels and restock as needed.
• Prepare shift reports with sales and labor data.
• Train new team members on policies and customer service standards.
• Handle unexpected issues and make quick operational decisions.
• Ensure cleanliness and presentation of the restaurant.
• Assist in promoting new menu items and promotions to drive sales.

Skills

Leadership

Communication

Adaptability

Flexible hours

Customer service

Job description

Fulenwider Enterprises operates KFC and Taco Bell restaurants in Hickory, NC, and is seeking a Shift Manager to lead a crew during your shift. You will supervise daily operations, ensure excellent customer service, and maintain a fun, high-energy atmosphere.

You will guide the team, handle customer inquiries, ensure food safety, manage cash, monitor inventory, and train new staff to uphold brand standards while promoting specials to boost sales.