Shift Supervisor - Fast-Food Team Leader

Fulenwider Group; West Jefferson (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Fulenwider Group operates KFC and Taco Bell locations in West Jefferson, NC. We are seeking a Shift Manager to captain the shift, lead a crew, ensure smooth operations, and provide outstanding customer service while maintaining food safety and cleanliness.

You will supervise staff, handle cash, manage inventory, and train new team members, all in a fast-paced, guest-focused environment with opportunities to promote and grow within the team.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Strong leadership and communication skills.
• Flexible schedule including evenings, weekends, and holidays.
• Food safety certification preferred but not required.

Responsibilities

• Oversee restaurant operations during shift.
• Lead staff and ensure customer service.
• Handle customer inquiries and resolve issues.
• Monitor food safety and cleanliness.
• Manage cash, inventory, and shift reports.
• Train new team members.
• Promote promotions and upsell to drive sales.

Skills

Leadership

Communication

Adaptability

Availability

Customer service

Tools

POS systems

Cash register

Job description

Fulenwider Group operates KFC and Taco Bell locations in West Jefferson, NC. We are seeking a Shift Manager to captain the shift, lead a crew, ensure smooth operations, and provide outstanding customer service while maintaining food safety and cleanliness.

You will supervise staff, handle cash, manage inventory, and train new team members, all in a fast-paced, guest-focused environment with opportunities to promote and grow within the team.