Shift Lead — Fast-Food Operations Captain

Fulenwider Group; Carolina Industrial Park (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Fulenwider Group is seeking a Shift Manager for our KFC and Taco Bell restaurants in Cherryville, NC. You will oversee the shift, lead a team of crew members, ensure smooth operations, and provide outstanding customer service in a fast-paced environment.

You will be responsible for food safety, cash handling, inventory, and shift reporting while promoting a positive and engaging dining experience.

Qualifications

• Strong leadership and team motivation abilities.
• Excellent verbal communication and guest service skills.
• Able to adapt to a fast-paced restaurant environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Supervise shift and oversee restaurant operations during your shift.
• Lead and motivate team to deliver excellent service.
• Interact with customers and handle inquiries professionally.
• Maintain high food safety and sanitation standards.
• Handle cash, process payments, and maintain accurate records.
• Monitor inventory, place orders, and manage stock rotation.
• Prepare shift reports with sales and labor details.
• Train new staff on policies and customer service standards.
• Resolve issues quickly to keep operations running smoothly.
• Ensure cleanliness and presentation of the restaurant.
• Support promotions and new menu item launches.

Skills

Leadership

Communication

Adaptability

Availability

Food Safety Certification

Job description

Fulenwider Group is seeking a Shift Manager for our KFC and Taco Bell restaurants in Cherryville, NC. You will oversee the shift, lead a team of crew members, ensure smooth operations, and provide outstanding customer service in a fast-paced environment.

You will be responsible for food safety, cash handling, inventory, and shift reporting while promoting a positive and engaging dining experience.