Shift Leader - Fast-Paced Food Service Team Captain

Fulenwider Group; Reidsville (NC); On-site; USD 19,000 - 29,000; Full time

Job summary

Fulenwider Enterprises KFC and Taco Bell in Reidsville, NC seeks a capable Shift Manager to lead daily restaurant operations and ensure top-tier service. You will supervise staff, maintain safety standards, and drive a positive dining experience for guests during your shift.

You will motivate a diverse team, handle customer inquiries, and promote promotions while upholding company policies and quality expectations for fast-paced service environments.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Strong leadership and communication skills.
• Flexibility to work evenings, weekends, and holidays.
• Food safety awareness preferred.

Responsibilities

• Oversee all restaurant operations during your shift, including staff management and customer inquiries.
• Motivate and guide the team to deliver excellent service and maintain a positive work environment.
• Interact with customers, take orders, and ensure a memorable dining experience.
• Maintain high food safety standards through proper handling and storage.
• Manage cash registers, payments, and shift records.
• Monitor inventory and stock rotation; place orders as needed.
• Prepare shift reports detailing sales, labor, and incidents.
• Train new team members on policies and customer service standards.
• Handle unexpected situations and resolve conflicts to keep operations smooth.
• Ensure the restaurant remains clean, organized, and presentable.
• Assist in promoting new menu items, deals, and promotions.

Skills

Team Leadership

Communication

Problem Solving

Adaptability

Availability

Job description

Fulenwider Enterprises KFC and Taco Bell in Reidsville, NC seeks a capable Shift Manager to lead daily restaurant operations and ensure top-tier service. You will supervise staff, maintain safety standards, and drive a positive dining experience for guests during your shift.

You will motivate a diverse team, handle customer inquiries, and promote promotions while upholding company policies and quality expectations for fast-paced service environments.