Shift Lead: Fast-Casual Team Coach & Operations

Harri; Brooklyn Park (MN); On-site; USD 34,000 - 48,000; Full time

Job summary

Jersey Mike's Subs in Brooklyn Park, MN is seeking a Shift Leader to oversee in-store operations and coach crew members during shifts. You will set goals, assign tasks, motivate the team, and provide timely feedback to ensure smooth and efficient service.

We value strong leadership and a commitment to excellence, with focus on safety, sanitation, and meeting high service standards. The role requires the ability to stand for long periods and work well within a team.

Qualifications

• Experience as a Shift Manager or similar role.
• Knowledge of health and safety regulations.
• Commitment to excellent service.
• Ability to work well within a team.
• Leadership and fast decision-making.
• Strong problem-solving aptitude.
• Ability to stand for long periods.
• QSR/restaurant experience preferred.

Responsibilities

• Oversee in-store operations and coach crew throughout shifts.
• Set goals, assign tasks, motivate and provide feedback.
• Ensure shift runs smoothly and meets service standards.
• Uphold safety, sanitation, and compliance with local/state laws.
• Monitor performance to ensure quality, service, and cleanliness.
• Complete required training.

Skills

Shift leadership

Customer service

Team leadership

Decision making

Problem solving

Stamina for standing

Education

High school diploma

Job description

Jersey Mike's Subs in Brooklyn Park, MN is seeking a Shift Leader to oversee in-store operations and coach crew members during shifts. You will set goals, assign tasks, motivate the team, and provide timely feedback to ensure smooth and efficient service.

We value strong leadership and a commitment to excellence, with focus on safety, sanitation, and meeting high service standards. The role requires the ability to stand for long periods and work well within a team.