Shift Lead: Fast-Casual Leadership & Growth

Capriotti's Hawaii; Kapolei (HI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Employee discounts

Free meals

Flexible scheduling

Training & development

Opportunities for advancement

Job summary

Capriotti's Sandwich Shop in Kapolei, HI is actively seeking a Restaurant Shift Lead to guide daily operations and support the restaurant team. This role suits someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management or hospitality.

You will oversee day-to-day operations during assigned shifts, supervise staff, and uphold Capriotti's standards in a fast-paced environment.

Qualifications

• Previous experience in restaurant, food service, hospitality, or retail leadership.
• Strong customer service and communication skills.
• Ability to lead and motivate team members in a fast-paced environment.

Responsibilities

• Supervise and support team members during daily restaurant operations.
• Delegate tasks and ensure all shift duties are completed efficiently.
• Maintain Capriotti's standards for food quality, speed of service, and cleanliness.
• Provide excellent guest service and resolve customer concerns professionally.
• Follow company policies for food safety, sanitation, and cash handling.
• Assist with scheduling support, labor management, and inventory monitoring.
• Maintain cleanliness and organization throughout kitchen and dining areas.
• Support smooth shift transitions through clear communication with management.
• Recognize and encourage team performance and positive contributions.
• Promote a team culture built on respect, accountability, and professionalism.

Skills

Leadership

Customer service

Communication

Time management

Problem-solving

Team-oriented

Flexibility

Mentoring

Job description

Capriotti's Sandwich Shop in Kapolei, HI is actively seeking a Restaurant Shift Lead to guide daily operations and support the restaurant team. This role suits someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management or hospitality.

You will oversee day-to-day operations during assigned shifts, supervise staff, and uphold Capriotti's standards in a fast-paced environment.